Check within the application, bought or not the option of automatic delivery, it is impossible. But we have already replied to you by mail that you have purchased this option.
Ok, topic is closed.
In case of problems you can always contact us for help with the forum or order additional services:
Bitrix launches the summer release of "Hong Kong". In this release, a new mail has been announced, where it will be possible to add several mailboxes to one employee.
Perhaps this will solve your question. Now, before the release, our customers simply redirect from all mailboxes to one mailboxes and send emails from this one mailbox. But it's not very convenient...
The standard functionality of Bitrix24 for sending mail from the CRM does not have the function of confirming the receipt of the letter by the addressee. But there is an option how to receive confirmation of reading - send letters from our integration Bitrix24 and UniSender. Like we do in the Pinall and like our customers do.
Give the manager the right to send e-mails from the application "Send UniSender Email Campaigns Directly From Bitrix24" (1 letter is equal to 1 newsletter). Then not only the delivery statistics of the letter, but also on reading, as well as referrals will be available to the manager.
The key to integration is that we have almost the only application that inherits rights from the CRM.