Functional application for Bitrix24 for processing of leads received using the CallbackHunter callback widget. This integration eliminates errors in processing calls by automatically creating leads in CRM.
If your business is important incoming calls or requests (leads) from the site, if the business makes some effort to get and retain new customers, if you are wondering how to make the work with the client as convenient and effective at each stage, then You start to think about using CRM, in our case it's Bitrix24.
How can I further improve my conversion and properly process requests from the site? Our answer is CallbackHunter. This is an online callback widget from the site. Already on the first day after installation, the widget will give you additional calls to site visitors. It allows you to get information about who has already called you through the site or left a request on the site.
The combination of Bitrix24 and CallbackHunter reduces your costs, as all calls go through the Bitrix24 CRM, where they are fixed:
- instantly created lead in CRM Bitrix24 after a call from the site,
- the transmitted information on the page from which the call was made,
- the transmitted region and the city from which the customer called,
- phone number in international format,
- recording a phone call.
"We have released a new version of the integration of the CallbackHunter service with Bitrix24, which adds a number of new features and capabilities.
Already more than 1800 customers use this product every day, which deservedly received the recognition of users interested in reducing the costs of processing requests from the site and increasing the conversion!"Alexey Okara, the founder of PINALL
Features of the integration:
- Responsible for the lead now can be any employee default.
- You can configure business processes for the created leads, calls or mail requests via CallbackHunter, depending on the site from which the request was dropped, the source of the lead (call or email).
- Field "Source" of the lead will now be filled.
- Integration of Machine Magnet into chat rooms in Bitrix24. Now you will forget about mail and SMS, like a terrible dream.
- When sending a mail request, you will also receive a lead, as when you call through CallbackHunter.
- Integration itself will inform the administrator of Bitrix24 if there are problems in the connection between Bitrix24 and CallbackHunter.
Monetize your app
The app has built-in purchases. There are such options:
- You can purchase options for the application for a period of 3, 6 and 12 months;
- Buy from us the prolongation of CallbackHunter for 12 months + the prolongation of Bitrix24 for a period of 6 months;
- Buy prolongation Bitrix24 for a period of 12 months.
☞ Installing the application
To install the integration from you will need:
- Register with Bitrix24 (if you did not already) and to use the application for free, buy from us the extension of the cloud license Bitrix24:
Bitrix24 Plus Bitrix24 Standard Bitrix24 Professional
If for some reason you can not renew our license for Bitrix24, then you can buy the application optionally.
- Register with CallbackHunter.
- Install the integration application.
- Substitute ID from personal cabinet CallbackHunter.
- Put the API key from the personal cabinet CallbackHunter.
If you have any questions about the operation of the application, you can ask them for technical support by creating a topic on the forum: "Forum for integrations with CRM"
