Connector to the online widget CallbackHunter automatically captures all information from the call from your site to bpm'online and creates a Lead in CRM when a visitor on your site orders a callback.
If you want to further improve the conversion and properly handle requests from the site, we recommend using the online callback service CallbackHunter.
Check it out now! Install the callback widget and see how quickly the number of additional calls from your site increases. CallbackHunter allows you to get information about who has already left a request for a callback, as well as those who first came to your site. Do not miss a single one!
If the company wants its customers to become permanent and come back again and again, and the sales department was engaged in sales, rather than routine work, then the CRM-system is simply necessary. This is an axiom. But, how to make Lead from the site go directly to CRM? If you use the bpm'online platform from Terrasoft, then use the solution from PINALL. Connector to the online widget CallbackHunter will automatically record all the information from the call from your site to bpm'online and create Lead in CRM, when a visitor on your site orders a callback. And it does not matter whether you are engaged in sales, marketing or service - you will find our solution.
Integration options
Sharing bpm'online and CallbackHunter reduces your costs, as all calls go through the CRM system, where:
- Instant creation of a lead in bpm'online after a call from the site.
- Fixing information to the leader: the region and the city, from where the customer call was, the page from which the call was made.
- Phone number in international format.
- Record a phone call.
- Responsible for the lead can be any employee default.
- Configure business processes for created leads, calls or mail requests via CallbackHunter.
- The filled "Lead source" field.
- Integration of Machine Magnet in bpm'online.
- Receiving a lead when sending a mail request, just like when calling through CallbackHunter.
- The connector itself will inform the administrator of bpm'online if there is a problem in the link between bpm'online and CallbackHunter.
Installing the application
To install the connector, you will need:
- Choose the optimal bpm'online package to solve your problems (if you already work with bpm'online, then just skip this step).
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Register with CallbackHunter.
☞ Please note, registration with our affiliate link gives an additional 7 days of the test period (get 14 days of the test period using CallbackHunter, not 7, like everyone else). - Install the CallbackHunter connector for bpm'online.
If you have any questions about the operation of the application, ask them for technical support by creating a topic on the forum: "Forum for integrating with CRM".