The e-mail mailing is paused

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[ Closed ] The e-mail mailing is paused

Natali User Posts: 17 Joined: 16.01.2018	#1 0 06.06.2018 12:46:16 The mailing function is suspended, due to the question about the quality of the list. Tell me please how to solve this problem.

Jane Martinez

Administrator

Posts: 165 Joined: 27.03.2017

13.06.2018 15:17:58

Hello, Natali!

We see the mailing the number 413346 and 413329. For both, UniSender returned the status of "Unable to create a campaign. "Reason: For your account, the email distribution function is temporarily suspended due to questions about the quality of the list. If you were unable to find the message, please contact the technical support"

Did you answer UniSender on how these contacts got into your Bitrix24?

Natali User Posts: 17 Joined: 16.01.2018	#3 0 15.06.2018 15:33:16 Yes, we wrote to UniSender. They have already removed the restriction. Thank you

Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#4 0 25.06.2018 12:07:09 Ok, topic is closed. In case of problems you can always contact us for help with the forum or order additional services: Business processes and automation Bitrix24 Technical Support Remote Learning and Configuring Bitrix24 Our integration: 1. Integration of UniSender and Bitrix24 Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes 2. Integration of CallbackHunter and Bitrix24 Install for free: https://pinall.org/catalog/integrations/callbackhunter/ 3. Connector of callback widget CallbackHunter and bpm'online E-mail Campaigns from Bitrix24 https://www.bitrix24.com/apps/?app=pinall.unisender Integration of Callbackhunter https://www.bitrix24.com/apps/?app=pinall.callbackhunter