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Contact filter is not working correctly

Contact filter is not working correctly

Anna User Posts: 11 Joined: 07.02.2018	#1 0 25.02.2018 17:09:41 For some reason, the number of contacts in the CRM Bitrix24 and in the application "Send UniSender Email Campaigns Directly From Bitrix24" does not match! The filter does not work correctly. Please help.
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Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#2 0 06.03.2018 23:02:33 Hi, Anna! Specify, please, do you compare the amount filtered in the application and the amount filtered in the CRM, in the contacts section? Are you sure that all the selected contacts in the CRM section have email addresses?The point is that the application does not select entities that do not have an empty or missing email field.
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Anna User Posts: 11 Joined: 07.02.2018	#3 0 11.03.2018 12:58:25 Yes, sorry, you are right: some contacts do not have e-mail addresses. Thank you!
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Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#4 0 12.03.2018 14:08:03 Ok, topic is closed. In case of problems you can always contact us for help with the forum or order additional services: Business processes and automation Bitrix24 Technical Support Remote Learning and Configuring Bitrix24 Our integration: 1. Integration of UniSender and Bitrix24 Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes 2. Integration of CallbackHunter and Bitrix24 Install for free: https://pinall.org/catalog/integrations/callbackhunter/ 3. Connector of callback widget CallbackHunter and bpm'online E-mail Campaigns from Bitrix24 https://www.bitrix24.com/apps/?app=pinall.unisender Integration of Callbackhunter https://www.bitrix24.com/apps/?app=pinall.callbackhunter
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