Delayed change of statuses of dispatches

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[ Closed ] Delayed change of statuses of dispatches

Arina User Posts: 1 Joined: 21.01.2018	#1 0 21.01.2018 17:59:38 The mailing status in Bitrix24 is updated with a long delay of up to two days, some statuses are not updated at all. On the unisender site the mailing status: "is rejected", in Bitrix24 - several days status - "in the queue". Is it possible to correct this integration behavior?

Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#2 0 21.01.2018 18:03:00 Hi, Arina! Send, please, to the mail order@pinall.org (strictly in the mail) 1. Address of your Bitrix24 2. The tariff plan of your Bitrix24 3. The validity period of your Bitrix24 tariff (My Bitrix 24 in your Bitrix24) 4. Login in the Unisender 5. The topic in which there is a discussion of your question

Jane Martinez

Administrator

Posts: 165 Joined: 27.03.2017

22.01.2018 01:33:08

Arina, statuses are updated after delivering mail messages with a higher priority.

We are now working on the release of the program, where we are conducting a large-scale process of processing the queue, and to solve this issue. In addition, in the new version, it will be possible for mass mailings in the live tape of the each entity access to give information on the statuses of opening a mailing lists.

Therefore the question is in the work. I think, by March it will be decided.

Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#4 0 22.01.2018 07:41:36 Ok, topic is closed. In case of problems you can always contact us for help with the forum or order additional services: Business processes and automation Bitrix24 Technical Support Remote Learning and Configuring Bitrix24 Our integration: 1. Integration of UniSender and Bitrix24 Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes 2. Integration of CallbackHunter and Bitrix24 Install for free: https://pinall.org/catalog/integrations/callbackhunter/ 3. Connector of callback widget CallbackHunter and bpm'online E-mail Campaigns from Bitrix24 https://www.bitrix24.com/apps/?app=pinall.unisender Integration of Callbackhunter https://www.bitrix24.com/apps/?app=pinall.callbackhunter