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Contact filter is not working correctly

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Contact filter is not working correctly
 
Anna
User
Posts: 11 Joined: 07.02.2018
#1
0
25.02.2018 17:09:41
For some reason, the number of contacts in the CRM Bitrix24 and in the application "Send UniSender Email Campaigns Directly From Bitrix24" does not match! The filter does not work correctly. Please help.
 
   Quote   Name
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#2
0
06.03.2018 23:02:33
Hi, Anna!

Specify, please, do you compare the amount filtered in the application and the amount filtered in the CRM, in the contacts section?

Are you sure that all the selected contacts in the CRM section have email addresses?The point is that the application does not select entities that do not have an empty or missing email field.
 
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Anna
User
Posts: 11 Joined: 07.02.2018
#3
0
11.03.2018 12:58:25
Yes, sorry, you are right: some contacts do not have e-mail addresses. Thank you!
 
Quote   Name
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#4
0
12.03.2018 14:08:03
Ok, topic is closed.

In case of problems you can always contact us for help with the forum or order additional services:
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Our integration:

1. Integration of UniSender and Bitrix24
Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes

2. Integration of CallbackHunter and Bitrix24
Install for free: https://pinall.org/catalog/integrations/callbackhunter/

3. Connector of callback widget CallbackHunter and bpm'online

E-mail Campaigns from Bitrix24
https://www.bitrix24.com/apps/?app=pinall.unisender

Integration of Callbackhunter
https://www.bitrix24.com/apps/?app=pinall.callbackhunter
 
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