How to make sure that the mail has reached the contact?

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[ Closed ] How to make sure that the mail has reached the contact?

Natali User Posts: 17 Joined: 16.01.2018	#1 0 30.03.2018 17:35:04 We make e-mail messages from Bitrix24. How to make sure that the mail reached the addressee?

Jane Martinez

Administrator

Posts: 165 Joined: 27.03.2017

02.04.2018 15:56:43

Hi, Natali!

The standard functionality of Bitrix24 for sending mail from the CRM does not have the function of confirming the receipt of the letter by the addressee. But there is an option how to receive confirmation of reading - send letters from our integration Bitrix24 and UniSender. Like we do in the Pinall and like our customers do.

Give the manager the right to send e-mails from the application "Send UniSender Email Campaigns Directly From Bitrix24" (1 letter is equal to 1 newsletter).
Then not only the delivery statistics of the letter, but also on reading, as well as referrals will be available to the manager.

The key to integration is that we have almost the only application that inherits rights from the CRM.

Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#3 0 18.04.2018 11:05:40 Ok, topic is closed. In case of problems you can always contact us for help with the forum or order additional services: Business processes and automation Bitrix24 Technical Support Remote Learning and Configuring Bitrix24 Our integration: 1. Integration of UniSender and Bitrix24 Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes 2. Integration of CallbackHunter and Bitrix24 Install for free: https://pinall.org/catalog/integrations/callbackhunter/ 3. Connector of callback widget CallbackHunter and bpm'online E-mail Campaigns from Bitrix24 https://www.bitrix24.com/apps/?app=pinall.unisender Integration of Callbackhunter https://www.bitrix24.com/apps/?app=pinall.callbackhunter