Integration of CallbackHunter and Bitrix24 (Self-hosted version)

Integration of the site and service CALLBACKHUNTER increases the conversion of sites by 50-150%. This means doubling profits from your SEO and CPC advertising.

CALLBACKHUNTER - callback service from your site, which allows you to get additional calls from the site already on the day of installation. It allows you to get information about who has already called you through the site or left a request on the site.

If incoming calls or requests (leads), effective and convenient work with customers at each stage, the receipt and retention of new customers are important for your business, then Bitrix24

We recommend use both of these applications.

We have developed an application for the integration of the CRM Bitrix24 system and the CALLBACKHUNTER service, which allows you to send all the information about a call from the site to the Lead section in Bitrix24 automatically.

Using these applications removes errors and reduces your call processing costs.

☞ To install the application you will need:

1. Register with Bitrix24 (if you did not already) and to use the application for free, buy from us the extension of the self-hosted license Bitrix24:
   
   Bitrix24.CRM Bitrix24 Business Bitrix24 Enterprise
   

   If for some reason you can not renew our license for Bitrix24, then you can buy the application optionally.

2. Register with CallbackHunter.


3. Install the integration application.


4. Substitute ID from personal cabinet CallbackHunter.


5. Put the API key from the personal cabinet CallbackHunter.

If you have any questions about the operation of the application, you can ask them for technical support by creating a topic on the forum: "Forum for integrations with CRM"

Description and features of the CALLBACKHUNTER service

Service CALLBACKHUNTER is an online widget that is hosted on the site and tracks the involved visitors. The real-time widget analyzes 12 parameters of behavior and does not disturb the current clients. CALLBACKHUNTER takes into account the movement and acceleration of the mouse, scrolling, exits, active viewing time. Separately for each traffic channel. The widget tracks the interested client and, when he decides to leave without action, connects it to the sales department in 26 seconds.

The service works on behavioral technologies and does not bother those who have already become a client on the site. The service is trained for big data. Analyzes mouse movements and accelerations, scrolling, time and section views. Can distinguish those who first visited the site, from those who come to him every day. Service does not touch 1-2% of the visitors who left the application, bought or went to the "contacts" section. These are already customers.

The service is also indifferent to those who visited the site and was poorly involved.

This is 75% of visitors to the site. They are common guests. Quickly browse the site, quickly read the text and quickly leave. Why keep them? They are absolutely useless for sales. And the calls with them will be useless for the salespeople.

But, as soon as the service sees a hot visitor, it prepares for a jump.

This behavior is 23% of visitors. They were involved in the site. They read the text, slowly scrolled and visited the sections. Do not miss it - the main goal. And the service is looking for a convenient moment to offer free phoning.

As soon as the hot client decides to leave, the service organizes a call with the manager for 26 seconds.

Communication speed is a key value in the network. Therefore, every third leaves an application.

After receiving the request, the service for IP-telephony calls the manager. As soon as he picks up the phone, the service connects the client. At all - 26 seconds. Even a call from the Arctic to the Antarctic. Thus, from the outgoing visitor you made an incoming call from a hot client.