The message goes into spam

David User Posts: 16 Joined: 18.01.2018	#1 0 28.07.2018 22:27:13 We have created business processes for sending letters on two events: 1. "Send a commercial offer" 2. "Re-send a commercial offer" The problem is that the second message is sent by the mail system to spam. Can you advise how to solve this problem?
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Jane Martinez Administrator Posts: 165 Joined: 27.03.2017	#2 0 30.07.2018 12:29:33 Hi, David! The first thing to do is to follow the recommendations of your email service. Then make a test to verify your letters. Most likely, here it is about DKIT. We observed a similar problem when all the mailing tests were performed, and Yandex still sent the message to spam. The problem was eliminated when we increased the interval between mailings.
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