Используем приложение интеграции Битрикс24 (коробка) с Юнисендер для рассылок писем через БП. Бизнес-процесс создает письма, которые должны отправляться клиентам. Процесс отрабатывает без сбоев и письма отображаются в списке рассылок в ЛК Юнисендер, но они перестали отправляться получателям по каким-то причинам. Все созданные через приложение письма находятся в статусе "Не отправлялось". Баланс средств в ЛК положительный.
We use the integration application Bitrix24 (box) with Unisender for mailing letters via the BP.
12.01.2018 18:54:36
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13.01.2018 00:48:03
Hi
I ask you to write your questions on the work of integration in English. I see your |
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15.01.2018 09:08:56
Alex Okara, We are using the application for integration of Bitrix24 and Unisender to do the emailing from business processes. The business process creates emails which need to be sent to customers. The process works without any problems and emails are shown in the list of mailing in Unisender profile, but for the some reason the sending process has been stopped and they are not sent to customers. All email which were created through application are in the status "Not sent (Не отправлялось)". The money balance is positive in Unisender profile.
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15.01.2018 13:52:35
This is strange. Because if integration is buggy, then import into the personal cabinet will not happen. For testing, make a mass mailing test (not through a business process). Let's check, and mass mailings from the integration go further from Unisender's private office. |
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16.01.2018 13:29:00
Alex Okara, We did a mass mailing of Unisender. All letters went at the appointed time and was taken
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16.01.2018 22:10:37
Дмитрий, You have a solution?
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17.01.2018 00:40:02
I ask you to put a screenshot here in a concrete example and
and here is also a screenshot. What a narrow case, I can not understand |
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17.01.2018 14:50:46
Send a screenshot |
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17.01.2018 14:51:36
Alex Okara, Such letters can be sent in manual mode
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17.01.2018 18:33:20
Дмитрий, hi
This I saw. It's strange. Passed ticket to the development, let them think how to solve the problem here. |
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