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Is there an own e-mail server in Bitrix24?

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[ Closed ] Is there an own e-mail server in Bitrix24?
 
Roman
User
Posts: 14 Joined: 22.01.2018
#1
0
25.06.2018 12:34:21
I read In the promotional materials that Bitrix has an e-mail server (although the term "own" is not used).
On the other hand, on the Internet for Bitrix24 a lot of criticism is due to the lack of full integration with e-mail (literally due to the lack of own mail server), which leads to the inability to implement some business processes.

Please explain, is there a Bitrix24 Email server (own or any other) and what business processes it introduces or, on the contrary, hinders.

Perhaps is this one of the reasons to use Bitrix24, or vice versa, to abandon it?
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#2
0
16.07.2018 23:42:24
Hi, Roman!

We made a request for technical support of 1C-Bitrix on your question. Here is the answer that we received:

"The system can send and receive mail. But the product does not have its own mail server. Messages are sent through an external SMTP server that is configured on the system.
As for business processes, this is a common question. The work of business processes depends on how and for what purposes they are implemented by the user".
 
 
 
Roman
User
Posts: 14 Joined: 22.01.2018
#3
0
17.07.2018 13:49:45
Thank you very much for helping to sort this out.

Summary:

- There is no own email server in Bitrix and never was; an external SMTP server is used

- Presumably, the absence of your own Email server does not allow implementing or complicating the implementation of part of the business processes
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#4
0
18.07.2018 23:21:28
Ok, topic is closed.

In case of problems you can always contact us for help with the forum or order additional services:
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Our integration:

1. Integration of UniSender and Bitrix24
Install for free: the option of mass mailings through the integration of UniSender and Bitrix24 and the option of automatic dispatch of letters through business processes

2. Integration of CallbackHunter and Bitrix24
Install for free: https://pinall.org/catalog/integrations/callbackhunter/

3. Connector of callback widget CallbackHunter and bpm'online

E-mail Campaigns from Bitrix24
https://www.bitrix24.com/apps/?app=pinall.unisender

Integration of Callbackhunter
https://www.bitrix24.com/apps/?app=pinall.callbackhunter
 
 
 
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