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Is it possible to find deals for which there are no activity with the help of business processes in Bitrix24?

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[ Closed ] Is it possible to find deals for which there are no activity with the help of business processes in Bitrix24?
 
David
User
Posts: 16 Joined: 18.01.2018
#1
0
03.02.2018 00:47:57
We need to perform a task for monitoring if there are no activity in the deals. The so-called "forgotten deal".
If the analytical report already has the ability to look at "forgotten transactions", maybe there is an opportunity from the business processes or the robot (which is unlikely) to determine the "neglect" of the deals?
And if there is no standard possibility, maybe someone has already solved this problem for themselves?
My options did not stand the test.
1. Assign calls at intervals of several days. Alas, there are deals for which several such calls have already been accumulated.
2. Send notification if the transaction is in a certain state for longer than the specified time. There are deals for which work is being done, there are appointed cases, and they have not yet changed their status. On them, notification does not make sense.
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#2
0
04.02.2018 15:00:28
Hi, David!

The problem is that the business processes in Bitrix24 do not have a connection with the deals.
 
 
 
David
User
Posts: 16 Joined: 18.01.2018
#3
0
06.02.2018 00:11:58
What do I  do? Can it be fixed by standard tools? Do I need to write my application?
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#4
0
06.02.2018 23:47:57
Yes, your application will solve the problem here.
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#5
0
06.02.2018 23:48:28
Ok, topic is closed.

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