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Do not send messages through the browser

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[ Closed ] Do not send messages through the browser
 
Anatoly
User
Posts: 15 Joined: 19.01.2018
#1
0
22.01.2018 16:26:53
Messages from all users were stopped sending through the browser. Messages through the desktop application are sent. When you click on any of the buttons nothing happens. What is the problem?
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#2
0
22.01.2018 16:39:56
Hi, Anatoly!

Send, please, to the e-mail order@pinall.org (directly to the e-mail)

1. Address of your Bitrix24
2. The tariff plan of your Bitrix24
3. The validity period of your Bitrix24 tariff (My Bitrix 24 in your Bitrix24)
4. Login in the Unisender
5. The topic in which there is a discussion of your question
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#3
0
22.01.2018 18:28:13
Anatoly, this is an obvious bug. Let's make a ticket and check what's the matter.
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#4
0
23.01.2018 14:17:28
Answer from Technical Support 1C-Bitrix:

As a temporary solution to the problem: go to Administration - Settings - Product Settings - Module Settings - Main Module. In it, disable the "Merge JS" tag - this solves the problem.

As a permanent solution we have added you to the alert for finalization. As soon as the finalization is ready, you will receive an alert. You will need to install updates. After that, you can turn on "Merge JS" again in the settings of the main module.
 
 
 
Anatoly
User
Posts: 15 Joined: 19.01.2018
#5
0
24.01.2018 08:52:38
Thanks It works.
 
 
 
Jane Martinez
Administrator
Posts: 165 Joined: 27.03.2017
#6
0
24.01.2018 08:53:44
Ok, topic is closed.

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E-mail Campaigns from Bitrix24
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Integration of Callbackhunter
https://www.bitrix24.com/apps/?app=pinall.callbackhunter
 
 
 
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